FAQS
Your order is shipped from our location in Katy, Texas, United States of America
The fastest turnaround for order delivery after payment is 5-7 business days. If you need your order sooner, please email us at (orders@tuccisleather.com) after you placed your order and we will do everything possible to expedite your order shipment. If any delay occurred during shipment, we will also communicate same to you via email.
We offer expedited UPS shipping & delivery once your order is ready for shipment and will email tracking number to you. Discounted Shipping rates are calculated at checkout. In case of returns, it is the customers responsibility to pay for the return.
Depending on the product and availability, purchases may be made either directly through TuccisLeather.com or through the assistance of our online agents. You can contact us at 203-317-8493 or via email at orders@tuccisleather.com. Voicemails and emails will be responded to within 1-2 business days. Please note we are available Monday-Friday from 8AM-10PM(EST) and Saturday 9AM-10PM(EST), excluding holidays.
You can modify your order at anytime if it hasn't been shipped out yet. TuccisLeather only issues refund on eligible returns that meets our above requirements where Item is unused and unopened. The easiest way is to e-mail it to us along with a brief description of your case. If you wish to exchange, modify or return your items for store credit, please contact us
Creating a TuccisLeather account allows you to: (a) store multiple shipping and billing addresses to expedite your checkout; (b) save the contents of your shopping bag for later; (c) easily access your current order details and history; (d) save credit card information to expedite checkout; (e) manage your saved items; (f) discover recommended items.
TuccisLeather accepts the following forms of payment for online purchases: (a) Visa (b) Mastercard (c) American express (d) JCB (e) Discover (f) ApplePay (g) Gpay When placing an order, your billing address must match the information on your payment method statement. If your payment is declined, please contact your bank or financial institution for assistance.
Yes, we guarantee the quality of all products sold on Tuccisleather.com. Authentic TucccisLeather products are exclusively sold on www.tuccisleather.com online website. TuccisLeather products are made the highest quality leather materials to guarantee its durability. We stand behind the quality of all our products and guarantees their quality and safe usage
Yes we offer installment payment plans for all our bags. You can buy now and pay in 4 installment using SHOP PAY on the checkout page.
No. Tuccisleather bags are only sold directly on our website www.tuccipolo.com. All our products are 100% guarantee top quality and durable. We stand behind the quality of all our carefully selected products.
Dear sir, I just received my shoes and belt! Thank you very very much for your cooperation to deliver in time for my wedding..! Best regard, Frank
Great shoes. I’m very happy with my order and will encourage others of your fine products.
I'm very grateful for a job well done . Thanks for your good works . I received my order and I'm enjoying my shoe and the Bag is good looking Your kept up to your promised I'm looking forward in doing more business with your good office .
Thank you for the delivery. I have received them & the belt. Appreciate the personalised effort in regards to shipment and that the shoes and belt were received in perfect shape. The shoes look exquisite. The belt is a great addition as I have now purchased 2 pairs in Burnished Tan from you. I will order my next pair from you. The direct shipping made the second pair I purchased a better overall process. Thanks again.